Start a Career with MDP Diesel & Auto Repair

Start a Career with MDP Diesel & Auto Repair
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Automotive Service Manager

Jackson Rd.
Ann Arbor, MI
 

Shop Manager / Automotive Service Manager

High-Volume Automotive Repair Facility
Full-Time | Base Salary + Performance Incentives

We are a high-production, system-driven automotive repair facility seeking a results-focused Shop Manager / High-Level Service Advisor to lead operations and drive sales performance.

This is a hands-on leadership role. You will manage daily shop production while also operating as a top-performing Service Advisor.

If you are KPI-driven, performance-oriented, and comfortable leading from the front — this is an opportunity to build something significant.

KEY RESPONSIBILITIES -

Operations & Leadership

  • Drive daily shop production and workflow

  • Lead and hold technicians and advisors accountable to standards

  • Enforce process discipline and operational systems

  • Maintain strong shop culture and performance expectations

  • Monitor KPIs and adjust daily execution accordingly

Sales & Service Advising

  • Present recommended work confidently and ethically

  • Build value with customers and improve closing ratios

  • Increase ARO (Average Repair Order) and gross profit

  • Deliver a high-level customer experience

  • Lead by example in personal sales performance

PERFORMANCE METRICS YOU WILL OWN

  • Car Count

  • ARO (Average Repair Order)

  • Gross Profit

  • Technician Productivity

  • Closing Ratio

  • Customer Satisfaction

QUALIFICATIONS

  • 3+ years experience as an Automotive Service Manager, Shop Manager, or high-performing Service Advisor

  • Proven sales performance in an automotive repair environment

  • Strong understanding of KPIs (ARO, GP%, productivity, car count)

  • Comfortable in a fast-paced, high-volume shop

  • Strong communication and leadership skills

  • Ability to hold team members accountable while maintaining culture

COMPENSATION & GROWTH

  • Competitive base salary

  • Performance incentives tied to production and sales

  • Significant earning potential for top performers

  • Clear growth path into higher-level operational leadership and multi-location oversight

This is not a passive management position. We are looking for a leader who produces, sells, and drives results.

TO APPLY

Submit your resume and include recent performance metrics (ARO, monthly sales volume, gross profit %, technician productivity, etc.).

If you are ready to lead, grow, and build at a high level — we want to hear from you.

 

Compensation

$108K - $141K+ per year

Apply to this Job

Automotive Service Manager